1. Introduction
Regal Chapter (website address: https://regalchapter.com) values your trust and is committed to protecting your privacy. We are a publishing and author support company dedicated to helping writers bring their stories to life through high-quality publishing, design, and marketing services. Please read this Privacy Policy carefully. By using our website and services, you acknowledge that you have read and agreed to the terms outlined herein.
2. Data Collected
Data Storage Location
Regal Chapter operates as a publishing and author support company headquartered in the Philippines (or insert your country, if different). Our website servers are securely hosted in the United States through a GDPR-compliant provider that follows international data protection standards. All personal data collected through our website is stored securely and processed in accordance with applicable privacy regulations.
Registration Data
When you create an account on our website or subscribe to any Regal Chapter service, we collect your name, email address, and any additional information you voluntarily include in your user profile. You may view, update, or delete your personal information at any time (except for your username, which is unique to your account). Our website administrators may also access this information as needed to provide customer support or manage your account.
Purchase Data
When you purchase publishing services, design packages, or other products from Regal Chapter, we collect data related to your transaction. This may include your name, billing address, email address, payment confirmation details, and purchase history. This information allows us to deliver your services, manage your account, and provide customer assistance.
We may also store related details such as project timelines, publishing assets, or service-specific files to ensure smooth delivery of your publishing project.
Support Data
If you reach out for technical or publishing support, we collect the information you provide in your request (such as name, contact details, and message content). Support inquiries may be handled through our internal ticketing system or trusted third-party tools that adhere to GDPR and global privacy standards. Your data is used solely for resolving your inquiry and is not shared with unauthorized parties.
Comments
When you leave comments on our website (e.g., on blog posts or articles), we collect the data shown in the comment form, as well as your IP address and browser user agent string to help with spam detection and site security.
Contact Form
Information submitted through our website’s contact form is securely transmitted to Regal Chapter’s official email system. Your submission is used strictly for customer service purposes and is never sold, shared, or used for marketing without your explicit consent.
These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.
Google Analytics
Regal Chapter uses Google Analytics and similar tools to collect anonymous information about website traffic and user interactions. This data helps us improve site performance and user experience. No personally identifiable information is stored or shared through this process.
If you wish to opt out of Google Analytics tracking, you may do so via this link: Google Analytics Opt-Out.
Cases for Using the Personal Data
We use personal data for the following purposes:
To verify and identify users when accessing our website or services.
To provide customer and technical support.
To process transactions and deliver publishing services.
To send important updates, announcements, or service notifications.
To monitor account activity and prevent fraud or unauthorized access.
To personalize user experience and improve our website functionality.
To ensure our platform operates efficiently and securely.
3. Embedded Content
Certain pages on the Regal Chapter website may include embedded content, such as videos, images, or social media feeds. This embedded content behaves in the same way as if you were visiting the originating website directly.
These external websites may collect data about you, use cookies, integrate additional third-party tracking technologies, and monitor your interaction with their embedded content—including tracking your behavior if you have an account and are logged in to their platform.
Below is a list of common third-party services that may be embedded on our site:
We may use the Facebook Page Plugin to display Regal Chapter’s official Facebook timeline or posts directly on our website.
Facebook operates under its own independent privacy and cookie policies, which are beyond our control. No Facebook cookies are installed, and your IP address is not shared with Facebook servers until you have provided consent.
You can view Facebook’s privacy policy here: Facebook Privacy Policy.
Our website may feature embedded posts or timelines from our official X (formerly Twitter) account. X manages its own privacy and cookie settings, and no personal information is shared until you actively engage or consent to view the embedded content.
You can review X’s privacy policy here: Twitter (X) Privacy Policy.
Youtube
We occasionally embed videos from Regal Chapter’s official YouTube channel to enhance your browsing and learning experience. YouTube, owned by Google, operates independently and may set cookies or track viewing behavior once you interact with the embedded video. No data is sent to YouTube servers until you provide consent.
You can view YouTube’s privacy policy here: YouTube Privacy Policy.
4. Cookies
The Regal Chapter website uses cookies — small text files stored on your device — to ensure a secure, efficient, and personalized browsing experience. In most cases, cookies are used to remember user preferences, store session information, and provide anonymous tracking data to third-party tools such as Google Analytics.
Cookies help improve how our website functions and how visitors interact with our content. However, you may choose to disable cookies at any time by adjusting your browser settings. The exact method varies depending on your browser, so we recommend consulting your browser’s help section for detailed instructions.
Necessary Cookies (all site visitors)
cfduid – Used by our content delivery network (Cloudflare) to identify individual clients behind shared IP addresses and apply security settings per user.
More information: Cloudflare Privacy PolicyPHPSESSID – Used to identify your unique session on the Regal Chapter website, ensuring consistent and secure navigation during your visit.
Necessary Cookies (Additional for Logged in Customers)
wp-auth – Used by WordPress to authenticate logged-in users, verify passwords, and manage session activity securely.
wordpress_logged_in_{hash} – Identifies when a user is logged in and who they are for proper account management.
wordpress_test_cookie – Used to confirm whether your browser accepts cookies.
wp-settings-[UID] – Stores customized settings for each logged-in user, allowing WordPress to personalize the admin interface and potentially parts of the main website.
wp-settings-time-[UID] – Records the time when
wp-settings-[UID]was set, ensuring user-specific preferences display correctly.
5. Who Has Access To Your Data
If you are not a registered client or have not created an account on the Regal Chapter website, we do not collect or retain any personal information that can identify you.
If you are a registered client or have an active account with Regal Chapter, your personal information may be accessed only by authorized team members under specific circumstances:
System Administrators – who manage our website, servers, and databases to ensure secure and reliable performance.
Client Support Specialists – who may access limited account information as needed to provide customer support, resolve technical issues, or assist with your publishing services.
All Regal Chapter team members are bound by confidentiality agreements and trained in data protection protocols to ensure that your personal information is handled securely and responsibly.
6. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
7. Security Measures
Regal Chapter takes the protection of your personal data seriously. Our website uses the SSL/HTTPS protocol across all pages, ensuring that all data transmitted between your browser and our servers is securely encrypted. This helps prevent unauthorized access, interception, or misuse of personally identifiable information.
In the unlikely event of a data breach, our system administrators will act immediately to restore system security and integrity. We will promptly notify any affected users and, if necessary, initiate password resets and other precautionary measures to protect your account and information.
8. Your Data Rights
General Rights
If you have created an account on the Regal Chapter website or have submitted comments or inquiries, you have the right to request an exported file of the personal data we retain about you, including any additional information you have provided.
You may also request that we delete any personal data stored on our systems. Please note that this request does not include data we are required to retain for administrative, legal, or security reasons. In other words, we cannot delete essential information that enables you to maintain an active account (such as your email address or transaction history).
If you choose to have all of your data permanently deleted, Regal Chapter will no longer be able to provide ongoing support, account access, or other service-related assistance.
GDPR Rights
Your privacy is of utmost importance to Regal Chapter. We are committed to adhering to the standards set by the European Union’s General Data Protection Regulation (GDPR).
Regal Chapter permits residents of the European Union to use our services and strives to comply with all applicable data protection requirements. To learn more about your rights under GDPR, you may visit the official EU information page here: EU GDPR Information Portal.
9. Third Party Websites
Regal Chapter may include links to third-party websites on our site. These external websites are not monitored or evaluated by Regal Chapter for privacy, security, or content compliance, and by using these links, you acknowledge and agree that we are not responsible for the actions, policies, or practices of any third-party website.
All social media sharing buttons or icons displayed on our site (such as Facebook, Instagram, X, or YouTube) do not collect or transmit any data to those platforms unless you intentionally click on them.
Please note that this Privacy Policy and any related Regal Chapter policies do not grant rights enforceable by third parties, nor do they require us to disclose personal information about our users to any external parties. Regal Chapter is not responsible for how advertisers, affiliates, or other third-party websites collect or use your information.
We strongly encourage you to review the privacy policies and terms of service of any third-party website you visit through links from the Regal Chapter platform.
10. Release of Your Data for Legal Purposes
There may be circumstances in which Regal Chapter is required or finds it appropriate to disclose personal information in response to lawful requests by public authorities, government agencies, or private litigants. You acknowledge and agree that we may release your information to third parties when we believe, in good faith, that such disclosure is necessary for purposes related to civil actions, criminal investigations, fraud prevention, or other legal matters.
In the event that Regal Chapter receives a subpoena or other legal request regarding your personal data, we may choose to notify you to give you an opportunity to contest the disclosure. Alternatively, we may comply with the request or seek to challenge it ourselves, though we are not legally obligated to take either action.
We may also proactively report or disclose your information if we have reasonable grounds to believe that doing so is necessary to prevent fraud, illegal activity, or harm to others.
All disclosures of personal data for legal purposes will be conducted strictly in accordance with applicable laws and regulations of the country in which you reside.